A 38-person industrial services company in Lyon was drowning in lead follow-up, reporting, and supplier communication. Three weeks later, everything runs on autopilot.
Groupe Renard runs projects for industrial clients across the Auvergne-Rhône-Alpes region. Every week, their office manager was spending 4–5 hours manually routing inbound RFPs to the right project manager, chasing supplier quotes via email, and building a weekly status report from six different spreadsheets.
Lead response times averaged 4 hours — sometimes a full business day. By the time someone followed up, the client had already called three competitors. Conversion on warm inbound was suffering, and nobody had bandwidth to figure out why.
"We thought we'd need to hire a part-time office manager to handle all this. Instead we deployed these automations and the team just... has more time. The Monday report alone saves us 3 hours every week."— Sophie Renard, Co-Founder & Operations Director, Groupe Renard
The automations run on a combination of webhook triggers (from their contact form), scheduled jobs (for the weekly report), and OpenAI for classification and drafting. The system connects to their existing Google Workspace and a shared Notion workspace — no rip-and-replace.
Setup took 3 days. The remaining time was spent on configuration: mapping the right PM for each project type, training the AI on their response style, and connecting the existing tools. Total project duration: 3 weeks.